About
The portfolio company of KKA Partners, the SSF/Cho-Time Group, expands its portfolio with the acquisition of TALENT FACTORY
As a successful call center organization, the SSF/Cho-Time Group continues its remarkable growth trajectory with the acquisition of TALENT FACTORY.
The acquisition marks an important milestone for the SSF Group, which is now represented with 3,300 highly qualified German-speaking call center agents across 4 countries and 30 on- and nearshore locations: Germany, Greece, Kosovo, and Albania.
A Perfect Match for the SSF Group
“With TALENT FACTORY, we were confident already during our first discussions that it would be an optimal addition to the customer and production portfolio of the SSF/Cho-Time Group,” explains Ralf Hoffmeister, spokesperson and managing director of the SSF/Cho-Time Group. “The focus on tourism as well as the language and writing skills of nearly 300 employees in Albania and Kosovo enrich our Group’s dynamics. We place great importance on excellent, typically native-level language proficiency. We have successfully identified this in this company and will also leverage it for our clients active in other sectors for further growth.”
Creating Synergies Together
We share great excitement about joining the Cho-Time family also with the TALENT FACTORY.
Johannes Christian Hoffer, managing director of TALENT FACTORY, looks enthusiastically to the future: “We are very pleased to have found a partner for the future in the SSF/Cho-Time Group. With the long-standing expertise and experience of Cho-Time, we can enhance our innovative strength and service quality. Our goal is to become the number one in the tourism sector in the DACH region alongside Cho-Time. Together, we will be able to provide high-quality, content-rich, technically innovative solutions that are perfectly tailored to our partners. Quality over quantity is our motto here.”
“The synergies are right, and we want to continue expanding,” adds Nihat Esen, managing partner of the SSF/Cho-Time Group. “We see great potential in the new markets and are confident that we will be successful with our strategy and our team.”
As KKA Partners we look forward to support the integration of TALENT FACTORY in the SSF Group, solidifying existing customer relationships with the highest service quality, and building new partnerships.
Here’s to a successful collaboration!